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We love hearing feedback from our beauty community!

At Splendr, we believe in doing everything we can to ensure customer satisfaction. Our customer care team is more than happy to help with all questions you may have; from general inquiries to beauty related questions.

You are more than welcome to browse through our Frequently Asked Questions (FAQ) page for immediate answers to your queries, but if you still can't find the answer you're looking for, here are some options that you may reach us:

Splendr Chat Messenger Assistance
If you have an urgent enquiry, please feel free to contact us through our live chat. From here, our customer care team will respond to you as soon as possible with all enquiries. 
*excluding VIC public holidays. 

Send us an email at and a member of our professional customer care team will get back to you the next business working day. Our current response time is 24 hours.